Ảnh hưởng của không gian dịch vụ thư viện đại học đến phản ứng tâm sinh lý của sinh viên
Từ khóa:
Cảm xúc, không gian dịch vụ, sinh viên, sự tập trung, sự tham gia, thư viện đại họcTóm tắt
Nghiên cứu nhằm mục đích xác nhận cấu trúc không gian dịch vụ của thư viện đại học trên môi trường thực (thư viện truyền thống) và môi trường ảo (thư viện điện tử). Nghiên cứu so sánh ảnh hưởng của các nhân tố không gian dịch vụ đến chức năng sinh lý (khả năng tập trung), tư duy nhận thức (sự tham gia học tập) và cảm xúc (trạng thái cảm xúc) của sinh viên trên hai môi trường này. Qua phân tích câu trả lời của 364 sinh viên, nghiên cứu phát hiện không gian dịch vụ thư viện truyền thống được cấu trúc bởi hai nhân tố: cảm quan-vật lý và quy trình; không gian dịch vụ thư viện điện tử là một thực thể đơn chiều: vật lý-bầu không khí. Không gian dịch vụ thư viện đại học trên môi trường thực và ảo đều ảnh hưởng đáng kể và tương tự nhau đến phản ứng tâm sinh lý của sinh viên. Từ đó, nghiên cứu đã chỉ ra một số đóng góp học thuật và hàm ý quản trị để góp phần quản lý hiệu quả thư viện đại học ở Việt Nam.
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